Privacy Policy

Learn more about how we use and store your personal information

How we use your data

In an effort to protect our clients' and site visitors privacy and rights, we have established a Privacy Policy which explains what information we gather on visitors and what we do with information that we gather.

This Privacy Policy governs the manner in which we collect, use, maintain and disclose information collected from users of this Web site (each, a "User"). This privacy policy sets out how Eight28 uses and protects any information that you give when you use this website.
Eight28 is committed to ensuring that your privacy is protected.  Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page.  You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20th May 2018.

Privacy

Users' privacy is very important to us. We are committed to safeguarding the information Users entrust to us.

Data Collection

We collect personally identifiable information from Users through online forms for ordering products and services.

We may also collect information about how Users use our Web site, for example, by tracking the number of unique views received by the pages of the Web site or the domains from which Users originate. We use "cookies" to track how Users use our Web site.

We may collect the following information:

  • Name and organisation name
  • Contact information including email address and telephone number
  • Demographic information such as address, postcode
  • Other information relevant to customer surveys and/or offers

Data Usage

We may use personally identifiable information collected through our Web site to contact Users regarding products and services offered by us and our trusted affiliates, independent contractors and business partners, and otherwise to enhance Users' experience with us and such affiliates, independent contractors and business partners.

We require this information to understand your service needs and in particular, for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find beneficial using the email address which you have provided. 
  • From time to time, we may also use your information to contact you for market research purposes.  We may contact you by email or phone.  We may use the information to customise the website according to your interests.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Cookies Usage

A cookie is a small file which asks permission to be placed on your computer's hard drive.  Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site.  Cookies allow web applications to respond to you as an individual.  The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used on our website.  This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs.  We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not.  A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies.  Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

External Links

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Information Control

You may choose to restrict the collection or use of your personal information in the following ways:

  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by amending your preference via the facilities in the Client Area (http://www.eight28.com/clientarea.php?action=details).

We will not rent, sell, distribute or lease your personal information to any third parties even if we have your permission, and will not provide that information to any third parties for any other reason whatsoever unless, in good faith judgement, we are required to do so under applicable laws.  We will not use your personal information to send you promotional information about any third parties which we think you may find interesting, even if you tell us that you wish this to happen.  The information you supply to Eight28 will only be used by Eight28.

Details of all information held on you are detailed within your Client Area, which you can access using the login form at the top of the Eight28 website. From the Client Area you can manage your domains and hosting services.  You may request details of personal information which we hold about you under the General Data Protection Regulation 2018.  If you would like a copy of the information stored in your Client Area, please simply open a support ticket from within the Client Area.

If you believe that any information we are holding on you is incorrect or incomplete, you may make amendments to the information via your Client Area.  Alternatively, you may email us as soon as possible, using the facilities in the Client Area and we will promptly correct any information found to be incorrect.

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